Never Miss a Call or Message Again — Meet Your AI Receptionist
Arno answers every phone call and WhatsApp message in your business name, books the appointment into your Google Calendar, sends your customer a confirmation, and alerts you instantly — 24 hours a day, 7 days a week.
Is Your Business Missing Calls While You Sleep?
Most appointment-based businesses lose 30–40% of inbound calls. The phone rings while you're with a client, after hours, or over the weekend — and that caller books somewhere else.
Every unanswered call is a potential booking walking out the door — and straight to your competitor.
When it goes to voicemail, most callers hang up. They want a conversation, not a mailbox.
Salary, NI, holiday pay, sick days, and pension contributions add up fast — and they still can't work nights or weekends. Arno starts at £77/month.
What Can an AI Receptionist Do for Your Business?
Arno isn't a phone menu or a chatbot. It's a conversational AI that handles your calls the way a trained receptionist would.
- Answers in your business name, 24/7
Every call is answered professionally, even on bank holidays, evenings, and weekends.
- Booking lands instantly in your Google Calendar
No double-booking. Arno checks your real availability before confirming the slot — the event appears in your calendar the moment the call ends.
- Your customer gets an SMS confirmation
Arno texts the caller their appointment details — date, time, and your business name — so they have it in writing.
- You get an SMS alert after every booking
Client name, service requested, time booked — instant notification to your phone, even if you're mid-appointment.
- Handles interruptions naturally
Callers can change their mind, ask follow-up questions, or give unclear answers — Arno handles it all.
- Falls back to callback if uncertain
If a call is too complex, Arno takes a number and you're notified immediately. No caller is left without a response.
How It Works
From the moment a call arrives to the moment the booking is confirmed — entirely automatic.
A client calls your number, any time of day or night.
Greets them in your business name and understands their request naturally.
Checks your real-time availability and confirms the appointment.
Caller receives a confirmation text with their date, time, and your business name.
Calendar updated instantly. SMS alert sent to your phone with the booking details.
Setup takes 3–5 business days. We handle the technical side. You tell us your business name, services, and availability.
Will Arno Pay for Itself?
Enter your numbers. See your monthly return in real time.
e.g. haircut £60 · dental £200 · legal £350
Conservative estimate: assumes 50% of missed callers book when answered. Industry average missed-call-to-booking rate is 40–60%. Your actual return may be higher.
Transparent Pricing
Fixed monthly plans with a minute cap. No surprises — overage is billed transparently at month-end alongside your call report.
Ideal for smaller practices or businesses with moderate call volumes.
- 200 minutes of call handling
- 24/7 answering in your business name
- Google Calendar integration
- SMS confirmation to your customer
- SMS booking alert to you
- UK phone number included
- Monthly call report
- 3–5 day setup
For busier businesses that need full call and WhatsApp message coverage throughout the day.
- 500 minutes of call handling
- WhatsApp message handling
- Everything in Starter
- £0.30/min for usage over 500 mins
- End-of-month invoice + full call report
- Priority setup (2–3 business days)
For multi-location businesses or high call volumes that need a tailored solution with dedicated support.
- Custom minute allowance
- Everything in Growth
- Dedicated account manager
- Priority phone & email support
- Custom calendar & CRM integrations
- White-label option (your brand)
- SLA guarantee
- Bespoke onboarding
| Human Receptionist | Arno AI | |
|---|---|---|
| Monthly cost | £1,800–£2,200 | From £77 |
| Hours of coverage | ~8hrs/day, weekdays only | 24/7, 365 days |
| Sick days / holidays | Yes — you're uncovered | Never |
| Books into your calendar | Sometimes (manually) | Instantly, every time |
| SMS to customer | Rarely | Always |
| SMS alert to you | Phone call | Instant SMS |
| Monthly call report | No | Included with every invoice |
| Setup time | Weeks (hiring + training) | 3–5 business days |
All plans are monthly rolling with no contract. Cancel with 30 days notice. Overage (Growth plan only) billed at £0.30/min, itemised on your end-of-month invoice.
Building ARNO: An AI Phone Receptionist That Books Appointments 24/7
We built Arno for ourselves first — to validate that AI could replace a human receptionist in a real business context. The system handles inbound calls via Twilio, transcribes speech in real time, reasons with GPT-4, and responds with a natural voice through ElevenLabs. Bookings write directly to Google Calendar via Supabase.
Common Questions
Will callers know they're speaking to an AI?
What calendar does it sync with?
What happens if Arno can't understand a caller?
How long does setup take?
Is there a contract or minimum term?
What happens if I go over my monthly minutes?
Do you offer anything for larger or multi-location businesses?
See Arno in Action
Book a free 20-minute demo. We'll walk you through a live call, show you the calendar integration, and answer every question you have. No pressure, no commitment.
- Live demo of Arno answering a call
- See real-time calendar booking
- Get your setup questions answered
- We'll confirm if it's right for your business
Prefer email? Reach us at info@ciatel-corp.com
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