About Ciatel Corp
Ciatel Corp builds custom private AI assistants for businesses worldwide. One service, any workflow: we design an assistant around the way you already work — answering calls, drafting email, handling WhatsApp bookings — and train it on your business, with your data staying under your control.
Why privacy-first AI
Most business owners we speak to aren't sceptical that AI could save them ten hours a week — they're sceptical about handing customer data to a public chatbot to get it. They're right to be. Roughly half of small businesses name "we can't use our internal data securely" as their biggest blocker to adopting AI.
That blocker is the reason we build the way we do. Every assistant we ship is private by design: it runs on infrastructure scoped to your business, sees only the data it needs to do its job, and nothing you share is used to train public models. You get the leverage of AI without the data trade-off.
What we've built
Everything we sell, we've already shipped. We built ARNO, an AI voice and WhatsApp receptionist that answers calls in a business's name and books appointments straight into the calendar, 24/7. We built an AI email assistant for Outlook that drafts and sorts a founder's inbox with human approval on every send. And we built a WhatsApp booking agent for a travel agency that handles enquiries, recognises returning customers, and takes bookings end to end.
Three different workflows, one approach: understand how the business actually works, build the assistant around it, train it on the business's own data, and hand over the keys.
Who we are
Swetha Ravi — Founder. Swetha brings six years of freelance and business consulting experience, combined with a Master's degree in Information Technology from the University of Central Lancashire. She leads delivery: every engagement is scoped precisely, costed honestly, and shipped on a timeline you can actually plan around.
Bala Murali Krishna P — AI Business Consultant. Bala holds an MSc in Project Management and works with business owners to find the workflow where a private assistant pays for itself fastest, then shapes the build around it. His technical write-ups on how we build live at bala.ciatel-corp.com.
Who we work with
We work with founder-led businesses worldwide — typically owners and ops leads who know exactly which workflow is eating their week but don't want to manage a large agency to fix it. Ciatel Corp Ltd is a UK-registered company (No. 17087489, ICO ZC112767), and we hold ourselves to UK GDPR standards for every client, wherever they are.